Privacy notice

Who we are

COSMIC TRADING LEIC LTD ("we", "us", "our") is a B2B soft drinks wholesaler established in 2023. Our registered office is First Floor, 91 Constance Road, Leicester, LE5 5DF, United Kingdom. We are the controller responsible for the personal information described in this notice.

General enquiries: 0845 860 1727 | info@cosmictrading.online | sales@cosmictrading.online.

Who this notice applies to

This notice applies to trade customers, prospective trade customers, business contacts and visitors to this website. Because we supply businesses only, most information we hold relates to individuals acting in a professional or business capacity — for example, named contacts at a trade account.

Information we collect

Depending on how you interact with us, we may collect:

• Trade application details: registered business name, company or registration number, VAT number (if registered), business and delivery address, business type, expected order volume, and the name, business email and business phone number of the contact person.
• Account and order details: account references, order history, delivery addresses, delivery notes and purchase order references.
• Enquiry details: the name, business name, business email, phone number and message content you provide when you contact our trade desk.
• Website and technical information: information a hosting or security provider may process when you visit this site, such as IP address, browser type, device information and access logs.

How we use your information and why

We use personal information to:

• Assess trade account applications and set up trade accounts (legitimate interests in operating our business, and steps taken at your request before entering into a contract).
• Process, fulfil and deliver orders, and manage payments and credit arrangements (performance of a contract).
• Respond to enquiries and provide customer support (legitimate interests in supporting our trade customers).
• Maintain accurate business records, prevent fraud and secure our website and accounts (legitimate interests, and compliance with legal obligations).
• Comply with legal, tax and accounting requirements (legal obligation).
• Send trade-related updates or offers where permitted (legitimate interests in business-to-business marketing, or consent where required). You can ask us to stop at any time.

Sharing your information

We may share personal information with service providers that support our business, such as hosting, IT, delivery, payment and professional advisers, and with credit reference or fraud-prevention services where relevant to account approval. We require service providers to handle information appropriately and only for the agreed purpose. We may also share information where required by law or to protect our legal rights.

International transfers

We operate in the United Kingdom. Where a service provider processes information outside the UK, we will put appropriate safeguards in place, such as the UK International Data Transfer Agreement or an adequacy decision. Please contact us if you would like more detail.

How long we keep information

We keep personal information only as long as necessary for the purposes described above. As a guide: trade account and order records are kept for the duration of the trading relationship and for up to six years afterwards to meet tax and accounting obligations; unsuccessful trade applications are kept for a reasonable period and then deleted; general enquiries are kept for as long as needed to handle the matter and for a short period afterwards.

Your rights

Under UK data protection law, you may have the right to access your personal information, to ask us to correct or erase it, to restrict or object to certain processing, and to ask for a portable copy. Where we rely on consent, you can withdraw it at any time. To exercise a right, contact us using the details above. We will respond within the time required by law.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and browser storage

See our cookies & browser storage notice for information about how this website uses cookies and similar technology.

Security

We take reasonable steps to protect personal information, including appropriate technical and organisational measures. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this notice

We may update this notice from time to time. The current version will always be available on this page. This notice was last updated in October 2026.

Contact us

For any question about this notice or your personal information, contact COSMIC TRADING LEIC LTD, First Floor, 91 Constance Road, Leicester, LE5 5DF, or email info@cosmictrading.online.